Privacy Policy

Last Updated: 28/06/2025

At Knowledgefortress Consulting Ltd., we are committed to safeguarding the privacy and confidentiality of all individuals and organisations who interact with us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable data protection laws, including the Nigeria Data Protection Regulation (NDPR).

1. Information We Collect

We may collect personal and professional information from you when you:

  • Contact us via email, phone, or through our website
  • Subscribe to our newsletters or training programmes
  • Register for a service, workshop, retreat, or seminar
  • Respond to surveys or feedback requests
  • Partner or engage with us for consulting projects

This information may include:

  • Full name
  • Job title and company name
  • Email address and phone number
  • Organisation address
  • Professional background
  • Payment or billing information (if applicable)
  • Training or survey responses
  • Any other details you voluntarily provide

2. How We Use Your Information

We use your information to:

  • Deliver our services, trainings, and consulting solutions
  • Communicate with you about events, resources, and updates
  • Manage and process service or training registration
  • Understand client needs and improve our offerings
  • Maintain administrative and business records
  • Comply with legal or regulatory obligations

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only when:

  • Required by law, regulation, or legal process
  • Necessary to deliver our services through trusted third-party partners (e.g. trainers, consultants, or logistics providers)
  • You provide your explicit consent for specific purposes

All third parties with access to your data are obligated to maintain its confidentiality and use it only as permitted.

4. Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

Our team and service providers follow secure data handling protocols. Access to personal information is restricted to only those who require it for service delivery.

5. Cookies and Website Analytics

Our website may use cookies and other tracking technologies to improve user experience and analyse traffic. You may choose to disable cookies in your browser settings. Information gathered through cookies is anonymised and used only for website functionality or analytics.

6. Your Rights

You have the right to:

  • Access, correct, or update your personal information
  • Request deletion of your data (subject to legal retention obligations)
  • Withdraw your consent at any time
  • Opt out of marketing or communications
  • Lodge a complaint with a regulatory authority if you believe your data has been misused

To exercise any of your rights, please contact us at:
info@knowledgefortressconsulting.com

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third parties. We recommend reviewing their policies before providing personal data.

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be posted on our website with the effective date clearly stated.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact:

Knowledgefortress Consulting Ltd.
19, Olufemi Ojo Street, Shasha Road, Akowonjo, Lagos, Nigeria
info@knowledgefortressconsulting.com
+234 (0) 708 472 5611 | +234 (0) 803 334 7756